Business Growth Tip
Do you want to have a solid customer base who’d stick with your business and keep on paying for your product or services?
If yes, then all you have to do is…
Treat your customers nicely.
Why?
It’s because if you do something nice for a customer, she’d tell a friend. (word of mouth advertising)
But…
If you do something that pisses her off, she’d tell 20 of her friends.
(bad for business).
You don’t want to be in the bad book of your customers. That’s a recipe for disaster.
You’re in business to serve your clients.
It doesn’t matter whether you’re in the b2b, b2c or dtc space… your business won’t exist without clients, and repeat customers.
What would make your customers return back to your business for more purchases, or renewals?
It’s depends on 2 things:
✅ If your offer gives them satisfaction.
✅ If your delivery is superb.
Remember, whether you’re a founder, startup, businessowner, or entrepreneur…
You’re in the business of improving lives… solving people’s challenges… and creating happiness.
And you’re doing this through the valuable offer you’re selling.
You offer could be a product, service, an idea, mindset, an agenda, etc.
You’re selling value.
Value that’d benefit your target audience… and make them live an improved version of their lives.
So, if you want your business to grow both in size and revenue…
Give your clients valuable offers that’d satisfy them… and treat them nicely too.
They’d become loyal to your business.
Plus, they’d refer their family and friends to your business.
Hope this helps.